I need help to cancel the "AIS SUPER WiFi and unlimited AIS WiFi" On-Top package.
I have tried with the AIS app on my phone as well as on the ais.co.th/en website and it displays:
"Your mobile number doesn't have Xtra On-Top Package,or the Xtra On-Top Package you're using cannot be cancelled."
So, I guess I need an AIS rep to cancel with for me?
I am not in Thailand for several months - traveling in US and Hong Kong.
Please provide assistance.