0 ตอบกลับ การตอบล่าสุดเกี่ยวกับ 29 ต.ค. 2018, 2:42 น. โดย mikesomerville

    cancel "AIS SUPER WiFi and unlimited AIS WiFi" on-top

    mikesomerville

      Good day.

      I need help to cancel the "AIS SUPER WiFi and unlimited AIS WiFi" On-Top  package. 

      I have tried with the AIS app on my phone as well as on the ais.co.th/en website and it displays:

      "Your mobile number doesn't have Xtra On-Top Package,or the Xtra On-Top Package you're using cannot be cancelled."

      So, I guess I need an AIS rep to cancel with for me?

      I am not in Thailand for several months - traveling in US and Hong Kong.

      Please provide assistance.

      Best,

      ~mikes